Contact

Crema Lab sells espresso accessories to customers in the United Kingdom. Below is everything you need to identify us, contact us, or send something back.

Who we are

Crema Lab is a trading name of Quantum Consulting, registered in France under company number 982 259 038.
Registered office: 229 rue Saint-Honoré, 75001 Paris, France

How to reach us

Email: contact@cremalab.co.uk
We answer within one working day, Monday to Friday. There is no premium rate number and no chatbot between you and a person.

Returns

Email us before sending anything back. We pay the return postage and we send you the label with the address on it, so you never have to guess where to post it.

See our returns page for your rights and how it works.

If something goes wrong

Write to us first, we would rather fix it than have you complain elsewhere. If we cannot resolve it, our terms explain the alternative dispute resolution route and the law that applies.